Supplying excellent service requires a corporate-wide commitment to satisfying the customer's needs.
JEOL retains a large, experienced service organization with a well-established style of service commitment. When customers call JEOL for service at any of its 14 district offices, they speak directly to a knowledgeable person, not an automated attendant, and they can expect outstanding responsiveness and expertise. Over two-thirds of JEOL USA's employee base is assigned to the field service and applications support teams.
Below, you can find the correct District Service Manager to contact directly via phone or email – further down you can also submit a service request via form submission.