At JEOL, we offer top rated services to ensure worry-free coverage of your instrument. Starting after we complete the installation of your instrument, our comprehensive one-year warranty is in place to bring you peace of mind. At no additional cost to you, you are granted access to a list of entitlements that help extend the lifetime of your instrument.
Prior to the end of your warranty, one of our Service Contract Administrators will contact you to discuss options for continued support. View our ‘Standard’ Contract Type to see which other benefits our Warranty includes!
JEOL believes all customers are entitled to key benefits. With any level of agreement, we grant you access to the following perks:
- A Dedicated Account Manager
- Telephone Support
- Factory Certified Engineers
- Software Assistance for “Bugs”
- Personalized Payment Plans
- Call History Tracking
- 20% Discount on Relocation Services