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Factory Certified Engineers
On average, our engineers have 20, or more, years’ experience working with our instruments. Their expert level insight allows them to be precise and timely with their solutions. |
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Technical Support
JEOL customers have access to our Service Support Group. Comprised of our most qualified individuals, there is a designated expert for each model of instrument. With their help, you can find a solution for any challenge. |
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Service Level Agreements
With our wide selection of agreement choices, we encourage our customers to consider what option is best for their needs. By connecting with your Account Manager, we can provide you additional guidance. |
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Administrative & Managerial Employees
Located in Peabody, MA, our administrative personnel are dedicated to ensuring our customers receive top service. With their assistance, you will quickly be directed to solutions. |
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Repair Center
Located in Pittsburgh, PA, our repair center helps us quickly repair or test parts. Since we are based in the US, our customers can expect quick turnaround. |