Since 1949, the JEOL legacy has been one of outstanding innovation in developing instruments used to advance scientific research and technology. JEOL has 60 years of expertise in the field of electron microscopy, more than 50 years in mass spectrometry and NMR spectrometry, and more than 40 years of e-beam lithography leadership.
JEOL USA, Inc., a wholly-owned subsidiary of JEOL Ltd. Japan, was incorporated in the United States in 1962. The primary business of JEOL USA is sales of new instruments and peripherals and support of a vast installed base of instruments throughout the United States, Canada, Mexico, and South America.
Sales Manager - Midwest
Based in MN or IL
As a Sales Manager you will use your extensive knowledge of scientific instrument sales to call upon existing customers and develop new customers in the mid-western region of the United States. JEOL hires self-motivated professionals with scientific industry experience and gives them the tools to succeed. In this base plus commission role you will be responsible for selling JEOL scanning electron microscopes and transmission electron microscopes. Travelling from your home office in the midwest you will attend trade shows and call on regular and prospective customers to solicit orders, quote prices and credit terms, and prepare sales contracts for orders obtained. Responsibilities include preparing reports of business transactions, sales reporting, forecasting, and post sales follow up.
The position requires a Bachelor of Science degree and 5-10 years’ experience in the field of electron microscopy and microanalysis; or equivalent combination of education and experience. The ideal candidate will be self-motivated with a strong desire to succeed. A proactive attitude and strong customer service skills are necessary to be successful in this role. The ideal candidate will have sales experience in the scientific industry and knowledge of electron microscopy. The position requires extensive travel within the mid-western region, Microsoft Office knowledge, excellent communication skills, a customer service focus, and a successful track record.
Product Marketing Specialist
You will develop and produce communications to enhance JEOL’s brand and emphasize product capabilities. This involves drafting effective marketing communications to highlight the features and benefits of new and existing products to customers. Assists Product Marketing Manager by interfacing with and performing data maintenance in B2B marketing CRM software (Pardot/Salesforce), posting on social media, various MarCom activities, and copywriting. New product launches will also be an integral component of the role.
The position requires a Bachelor's degree in Marketing, Business, Communications or a STEM related discipline; and two plus years of product management, eCommerce, business development, Marketing Communications, or digital marketing experience, preferably with scientific/industrial products company or an equivalent combination of education and experience.
Experience managing small projects from end to end within an established framework including interacting with stakeholders, setting project timelines, delivering project to completion is required. Proficiency with Microsoft Office is required. Experience with Salesforce/Pardot desired. Graphic design experience (i.e. Photoshop Systems, Illustrator, Corel Draw, In-Design, Quark) is preferred. Experience/knowledge of e-design principles helpful.
Field Service Engineer - Analytical Instruments
Field Service NMR Engineers plan and coordinate activities concerned with installing and maintaining NMR instrumentation, investigating and resolving customer reports of technical problems with equipment, and eliminating future operational or service difficulties. This work requires frequent interpretation of data and discussions with clients to resolve problem situations. In resolving work problems, discretion and independent judgment is required. Contacts are primarily with scientists and related personnel to exchange information, resolve problems and provide advice and guidance.
The position requires an Associate’s degree in an appropriate area of engineering and/or science from an accredited college or university; two years experience with NMR or related experience and/or training; or equivalent combination of education and experience. Other qualifications include considerable knowledge of and ability to apply, analog and digital electronics; solid mechanical understanding; ability to analyze, evaluate, and assess complex and interactive mechanical components. Field Service positions require a valid driver's license and safe driving record. Up to 50% overnight travel is anticipated.