Since 1949, the JEOL legacy has been one of outstanding innovation in developing instruments used to advance scientific research and technology. JEOL has 60 years of expertise in the field of electron microscopy, more than 50 years in mass spectrometry and NMR spectrometry, and more than 40 years of e-beam lithography leadership.
JEOL USA, Inc., a wholly-owned subsidiary of JEOL Ltd. Japan, was incorporated in the United States in 1962. The primary business of JEOL USA is sales of new instruments and peripherals and support of a vast installed base of instruments throughout the United States, Canada, Mexico, and South America.
Facilities Coordinator - PT
Ensures buildings are safe and well maintained by coordinating facility activities such as general repairs and maintenance, construction, relocations, HVAC, plumbing, electrical, security and alarm systems, utilities, painting, patching, pest control janitorial services, signage, furniture and equipment set ups, and cubicle reconfigurations, signage, furniture and equipment set ups, and cubicle reconfigurations.
*Manages the building and equipment maintenance schedules and opens the buildings daily
*Obtains proposals and quotes from vendors and negotiates for the best value
*Organizes, schedules, documents work activities, and reviews progress to ensure completion
*Identifies cost effective solutions and makes recommendations
*Greets and accompanies vendors to ensure proper repair and maintenance of company assets
The position requires a High School diploma or GED, plus 3-5 years of experience. The successful candidate will have excellent communication skills, the ability to work independently, and excellent follow through skills. The position requires the ability to frequently lift up to 50 pounds and occasionally lift up to 100 pounds with assistance. A valid driver's license and safe driving record is required. HAZMAT certification is preferred.
Field Service Engineers
US & Canada
Field Service Engineer positions are available in the following locations:
Upton, New York
Field Service Engineer Responsibilities:
Install new or modified electron microscopes at customer's facility to ensure full functionality according to specifications.
Independently diagnose and repair electron microscopes within the territory
Review reports and documentation from customers and inspect malfunctioning instrument to determine nature and scope of problem.
Communicate with clients, vendors, supervisors and any other persons or organizations with whom interaction is required to accomplish work
Resolve problems with affected instrument or prepare a report of findings and recommendations. Refer complex problems and concerns to appropriate individuals
Consistently exercise discretion and independent judgment in resolving problems
Provide on-site technical assistance to troubleshoot and repair equipment.
Complete and submit field service reports and weekly expense reports
An Associate’s degree in an appropriate area of engineering and/or science from an accredited college or university; plus 6+ months electronics or related experience and/or training; or an equivalent combination of education and experience.
Willingness to travel by car to customer sites to perform preventative maintenance, troubleshooting, and repair of electron microscopes
Excellent customer service skills
Hands-on technical experience with installation and repair of equipment
Knowledge of and ability to apply analog, digital, and RF electronics
A basic understanding of troubleshooting techniques and approaches
Ability to analyze, evaluate, and assess complex mechanical components.
Multi Beam Mask Writer Technical Specialists
Santa Clara, CA, and Hillsboro, OR
You will perform specific customer-site support such as installation, service, and repair of multibeam mask writer equipment including daily onsite service testing and calibration of client tools and preventive and unscheduled maintenance as necessary. This involves performing preventative maintenance to maximize up time. Additional responsibilities may include participation in customer meetings, consulting with the factory to resolve complicated operational malfunctions, and ensuring 24/7/365 uninterrupted operation of customer tools.
The position requires a Bachelor’s degree in an appropriate area of engineering and/or science from an accredited college or university; plus, five or more years of related experience and/or training; or equivalent combination of education and experience. To perform this job successfully, an individual should have knowledge of MS Office Suite and UNIX based operating systems. A valid drivers license and passport is required. The successful candidate will have excellent communication skills and the ability to obtain a government security clearance.
Applications Specialist - SEM, FIB Products
The SEM Applications Specialist provides applications support to the Sales and Marketing team through demonstrations of SEM and FIB products to existing and potential customers. The position involves running samples in the lab and demonstrating the product line to customers. Other responsibilities include participating in the development and delivery of SEM and FIB training courses.
The SEM Applications Specialist will:
Run samples and demonstrate the full capabilities of SEM and FIB products to existing and potential customers in the applications lab, at customer sites, and scientific conferences
Provide clear reports from sample data acquired at demos or from customer samples to promote our SEM and FIB products
Develop expertise in specimen preparation techniques, including ion milling based techniques, to evaluate challenging biological and semiconductor samples
Provide technical support to customers, sales, and marketing pre and post sale
Assist Product Managers with the evaluation of new products, software, or accessories
Maintain technical data pertaining to JEOL instruments and competitor’s instrumentation
Participate in development and delivery of training for SEM and FIB customers
Develop expertise and applications to support EBIC, EDS, and lithography as needed
Bachelor’s degree or equivalent in a physical/life science discipline or related area
A minimum of 3-5 years of related experience or equivalent combination of education and experience
Scanning electron microscopy knowledge and experience is required
Experience with sample preparation and FIB products a plus
Excellent communication, presentation and writing skills
Up to 30% travel is anticipated