Senior Applications Specialist - TEM
Washington D.C.
Provide applications support to the Sales and Marketing Team through demonstrations of TEM Products to existing and potential customers in the Applications Lab, at customer sites and scientific conferences. In addition, participate in and co-develop TEM training courses as needed (in house and at customer sites). Develop expertise and applications in special projects such as EDS, EELS, 4D STEM, Tomography, etc. as needed.
Essential Duties
•Run customer samples and demonstrate assigned TEM product line to customers. This includes gathering as much information about samples and customer to aid in successful product demonstration
•Provide clear reports from sample data acquired at demos or from customer samples to promote our TEM products
•Develop effective techniques for evaluating a wide variety of challenging materials sample types
•Provide technical support to customers, sales, service and marketing as needed
•Support Sales by providing up to date technical data and sales promotional information
•Research trade journals and attend scientific conferences and trade shows to stay abreast of competitive markets and products
•Assist Service Team by maintaining open and effective communications with customers by offering post-sales support, addressing complex customer inquiries as necessary and resolving complicated systems problems
Requirements:
• Ph.D. degree or equivalent experience
• 5+ years of advanced TEM experience; or equivalent combination of education and experience
•Experience with aberration corrected TEM is required.
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Business Development Manager - Semiconductor Markets
Remote
We are seeking a dynamic and experienced Business Development Manager based in heavy SEMI region (OR, CA, AZ, ID, TX, upstate NY) to accelerate market share and revenue growth for JEOL’s semiconductor and electronics product line. In this role, you will identify and pursue new business opportunities, build relationships with key stakeholders, and develop strategic partnerships to expand our presence in the semiconductor industry.
Key Responsibilities
• Partner with the Sales Team to accelerate revenue growth by identifying semiconductor market segments suitable for JEOL's solutions and developing marketing plans and sales strategies to develop a total product offering and establish JEOL as the preferred brand of the semiconductor and electronics industries
• Leverage professional networks to generate and develop new business opportunities in the semiconductor industry. Identify decision makers and nurture Key Opinion Leaders (KOL).
• Build and maintain relationships with key customers, partners, and industry influencers
• Effectively articulate complex concepts utilizing a value selling approach
• Identify and track industry trends and translate them into instrument sales
• Support the sales team by identifying opportunities, nurturing leads, and interpreting lost opportunity information. Analyze relevant input and intelligence to flow forward into the strategic planning process
• Identify and educate salesmen concerning JEOL's capabilities to enhance and add value to customers
• Work with the applications team to understand instrument performance and advantages as compared to the competition
• Conduct market research and analysis to identify trends and potential growth areas to advise JEOL USA and JEOL LTD management
Qualifications
• Bachelor's degree in Business, Marketing, Engineering, Science or related field
• 5+ years sales or business development experience working for a semiconductor equipment manufacturer in a position responsible for developing and maintaining sales and business relationships with top tier semi manufacturers (Intel, Samsung, TSMC, Micron, TI, SK Hynix, Nvidia, Qualcomm, AMD, Broadcom) and/or equipment manufacturers (Applied Materials, Tokyo Electron (TEL), Lam Research, ASML, etc.) or an equivalent combination of education and experience.
• Proven track record of driving revenue growth and building successful business relationships
• Knowledge of semiconductor products and technologies
• Excellent communication, negotiation, and presentation skills
• The position requires up to 50% domestic and some international travel to meet with clients and attend industry events
• A valid driver’s license and passport are required
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Applications Scientist - NMR Products
Peabody, MA
The NMR Applications Scientist provides applications support to the Sales and Marketing team through demonstrations of NMR products to existing and potential customers. The position involves demonstrating the product line to customers. Other responsibilities include participating in the development and delivery of NMR training courses
The NMR Applications Scientist will:
Demonstrate the full capabilities of NMR products to existing and potential customers in the applications lab, at customer sites, and scientific conferences
Provide clear reports from sample data acquired at demos or from customer samples to promote our NMR products
Provide technical support to customers, sales, and marketing pre and post sale
Assist Product Managers with the evaluation of new products, software, or accessories
Maintain technical data pertaining to JEOL instruments and competitor’s instrumentation
Participate in development and delivery of training for NMR customers
Collaborate with R&D and Marketing to promote JEOL NMR systems
Develop expertise with developing NMR applications and methods
Requirements
PhD in Physics, Chemistry or related discipline
A minimum of 3-5 years of related experience or equivalent combination of education and experience
Extensive knowledge of liquids NMR applications and methods, knowledge of solid-state NMR a plus
Excellent interpersonal, presentation and writing skills
Up to 30% travel is anticipated
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Applications Specialist - SEM
Peabody, MA
The SEM Applications Specialist provides applications support to the Sales and Marketing team through demonstrations of SEM products to existing and potential customers. The position involves running samples in the lab and demonstrating the product line to customers. Other responsibilities include participating in the development and delivery of SEM training courses.
The SEM Applications Specialist will:
Run samples and demonstrate the full capabilities of SEM products to existing and potential customers in the applications lab, at customer sites, and scientific conferences
Provide clear reports from sample data acquired at demos or from customer samples to promote our SEM products
Develop expertise in specimen preparation techniques, including ion milling based techniques, to evaluate challenging biological and semiconductor samples
Provide technical support to customers, sales, and marketing pre and post sale
Assist Product Managers with the evaluation of new products, software, or accessories
Maintain technical data pertaining to JEOL instruments and competitor’s instrumentation
Participate in development and delivery of training for SEM customers
Develop expertise and applications to support EBIC, EDS, and lithography as needed
Requirements:
Bachelor’s degree or equivalent in a physical/life science discipline or related area
A minimum of 3-5 years of related experience or equivalent combination of education and experience
Scanning electron microscopy knowledge and experience is required
Experience with sample preparation and FIB products a plus
Excellent communication, presentation and writing skills
Up to 30% travel is anticipated
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