Since 1949, the JEOL legacy has been one of outstanding innovation in developing instruments used to advance scientific research and technology. JEOL has 60 years of expertise in the field of electron microscopy, more than 50 years in mass spectrometry and NMR spectrometry, and more than 40 years of e-beam lithography leadership.
JEOL USA, Inc., a wholly-owned subsidiary of JEOL Ltd. Japan, was incorporated in the United States in 1962. The primary business of JEOL USA is sales of new instruments and peripherals and support of a vast installed base of instruments throughout the United States, Canada, Mexico, and South America.
Digital Marketing Manager
In this newly created position you will develop and implement marketing plans and campaigns designed to generate sales leads for MS, NMR and ESR products. This involves evaluating market research to recommend adjustments to marketing strategy and establishing relationships with industry influencers and key strategic partners. Responsibilities include overseeing the creation of print, email, website, and social media content.
The successful candidate will manage a Marketing budget, plan trade show activity, generate press releases, conduct surveys, and use CRM marketing tools to develop content and campaigns. The successful candidate will guide and advise sales and applications staff to ensure alignment between sales tactics and product marketing strategies.
The position requires a professional level of knowledge in Business, Marketing, and Science typically acquired through a Bachelor’s degree; plus a minimum of seven years’ experience marketing analytical instrumentation to scientists and engineers. The position requires in-depth knowledge of the application and operation of MS, NMR, and ESR instrumentation. Direct experience in the marketing and promotion to academia, government, and industry is desired. The position requires frequent travel, a valid driver’s license, and passport. Spanish, Portuguese, Chinese or Japanese language skills are a plus.
Product Manager - EDS/Surface Science
Provides technical sales support and manages the promotion and configuration of products through demonstrations, trade shows, workshops, webinars, presentations, white papers, notes and posters. In addition participates and co-develops EDS training courses and supports the Sales Director by developing sales strategies and product positioning. This involves providing demonstration support for Applications, attending trade shows in a technical sales support capacity, and publishing scientific papers promoting specific features of assigned instrumentation.
The successful candidate will have advanced knowledge in a specialized field typically acquired through a Masters or PhD program of study plus 5-10 years related experience or an equivalent combination of education and experience. Experience with EDS system operation is required, experience with JEOL EDS is preferred. Experience with EPMA or Auger instruments is a plus. Approximately 50% travel is anticipated in this position.
Field Service Engineer
Field Service Engineers plan and coordinate activities concerned with installing and maintaining Electron Microscopes, Scanning Probe Microscopes, Ion Beam Microscopes and Electron Beam lithography instrumentation. Other responsibilities include investigating and resolving customer reports of technical problems with equipment, and eliminating future operational or service difficulties. This work requires frequent interpretation of data and discussions with clients to resolve problem situations. In resolving work problems, discretion and independent judgment is required. Contacts are primarily with scientists and related personnel to exchange information, resolve problems and provide advice and guidance.
The position requires an Associate’s degree in an appropriate area of engineering and/or science from an accredited college or university; plus one to two years related experience and/or training; or equivalent combination of education and experience. Other qualifications include considerable knowledge of and ability to apply, analog and digital electronics; solid mechanical understanding; ability to analyze, evaluate, and assess complex and interactive mechanical components. The position requires travel by air and/or car with up to 30% overnight travel, Microsoft Office knowledge, excellent communication skills, and a customer service focus.
Applications Specialist - Life Science
Provides applications support to the Sales and Marketing team through demonstrations of TEM/SEM products to existing and potential customers in the Applications lab, at customer sites, and scientific conferences. In addition, you will participate and co-develop training courses and develop expertise and applications in special projects such as CryoEM, tomography, and single particle analysis.
A PhD and a minimum of 5 years life science/cryo TEM experience along with biological sample preparation experience is required. Experience with life science/Cryo SEM, tomography software, and single particle analysis software is desired. Fifty percent travel is anticipated in this position.
Applications Specialist- TEM
Provides applications support to the Sales and Marketing team through demonstrations of TEM products to existing and potential customers in the Applications lab, at customer sites, and scientific conferences. In addition, you will participate and co-develop TEM training courses and develop expertise and applications in special projects such as EDS, EELS, and tomography.
A PhD and 5 years advanced TEM operation experience is required. Experience with aberration correction is a plus.
Knowledge of EDS acquisition and processing software, Gatan GMS3, and other analytical software is a plus. Fifty percent travel is anticipated in this role.