JEOL positively challenges the world's highest technology, forever contributing to the progress in science and human society through its products. For more than seventy years JEOL USA, Inc. has made customer service and support a top priority. Our success is based on talented and dedicated employees who are committed to making a difference.
The Brilliancy of JEOL is the Uniqueness of Our Global Workforce.
We appreciate the diversity of everyone we interact with and believe that our differences and unique perspectives open doors to science and innovation. We are committed to hearing you, respecting you and empowering you. At JEOL, our diverse and inclusive teams contribute to the progress of science and society on a global scale.
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Equal Opportunity Employer
JEOL USA, Inc. is an Equal Opportunity Employer and values the strength diversity brings to the workplace. We consider all applicants without regard to race, color, religion, creed, national origin, citizenship status, gender, disability, genetic information, sexual orientation, veteran status, or any other legally recognized category. Applications from veterans and individuals with disabilities are strongly encouraged.
We are committed to providing reasonable accommodation to applicants with disabilities. If you require reasonable accommodation in the application or hiring process, please include the nature of your request and preferred method of contact when applying.
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E-Verify
JEOL uses E-Verify, an Internet-based system that allows an employer to use information reported on an employee's Form I-9, Employment Eligibility Verification, to determine the eligibility of that employee to work in the United States. The E-Verify system is operated by the Department of Homeland Security in partnership with the Social Security Administration.
Current Career Opportunities
Since 1949, the JEOL legacy has been one of outstanding innovation in developing instruments used to advance scientific research and technology. JEOL has 70 years of expertise in the field of electron microscopy, more than 60 years in mass spectrometry and NMR spectrometry, and more than 50 years of e-beam lithography leadership.
JEOL USA, Inc., a wholly-owned subsidiary of JEOL Ltd. Japan, was incorporated in the United States in 1962. The primary business of JEOL USA is sales of new instruments and peripherals and support of a vast installed base of instruments throughout the United States, Canada, Mexico, and South America.
Field Service Engineers
Richland, WA & Fremont, CA
Responsibilities:
Install new or modified electron microscopes at customer's facility to ensure full functionality according to specifications
Independently diagnose and repair electron microscopes within the territory
Review reports and documentation from customers and inspect malfunctioning instrument to determine nature and scope of problem
Communicate with clients, vendors, supervisors and any other persons or organizations with whom interaction is required to accomplish work
Resolve problems with affected instrument or prepare a report of findings and recommendations
Consistently exercise discretion and independent judgment in resolving problems
Provide on-site technical assistance to troubleshoot and repair equipment
Complete and submit field service reports and weekly expense reports
Field Service Requirements:
An Associate’s degree in engineering and/or science from an accredited college or university; plus 6+ months electronics or related experience and/or training; or an equivalent combination of education and experience
Excellent customer service skills
Hands-on technical experience with installation and repair of equipment
Knowledge of and ability to apply analog, digital, and RF electronics
A basic understanding of troubleshooting techniques and approaches
A valid driver's license and passport are required
Up to 30% overnight travel is anticipated
Apply Here
JEOL USA, Inc. is an Affirmative Action/ Equal Opportunity Employer. Applications from minorities, females, veterans, and individuals with disabilities are strongly encouraged.
EOE/Minorities/Females/Vet/Disabled
LGBTQIA+ Individuals are encouraged to apply