NMR Applications Spectroscopist
Peabody, MA
The NMR Applications Spectroscopist provides advanced scientific and technical support for JEOL NMR systems, working closely with customers as well as internal Sales, Marketing, Service, and R&D teams. This role combines hands-on NMR expertise with customer-facing activities, technical training, and product advocacy, contributing directly to customer success and continuous improvement of JEOL NMR products.
Key Responsibilities
• Provide high-level technical and scientific support to JEOL NMR customers before and after system installation
• Implement, demonstrate, and optimize NMR experiments and methodologies for customer applications
• Conduct customer training sessions on JEOL NMR hardware, software, and modern NMR techniques
• Support Sales and Marketing through technical consultations, pre-sales demonstrations, and application discussions
• Advise customers and internal teams on experimental design, feasibility, and best practices for NMR spectroscopy
• Attend scientific conferences, workshops, and user meetings to stay current with modern NMR methods and application trends
• Promote the JEOL NMR product line through technical presentations, application notes, and customer interactions
• Serve as a technical liaison between customers and JEOL R&D, providing structured feedback for product and software improvement
Qualifications
• Strong interpersonal and communication skills, with the ability to work effectively with customers and cross-functional teams
• Hands-on proficiency with implementation of NMR experiments on at least one major platform (JEOL, Bruker, or Varian/Agilent)
• Solid knowledge of common NMR techniques used in small-molecule and organic chemistry applications (e.g., 1D/2D NMR, multinuclear experiments)
• Master’s degree (MS) in Chemistry, Biochemistry, Physics, or a related scientific field
• Independent and self-motivated, with the ability to manage multiple technical tasks and customer engagements
• Prior industrial, applications, or customer-facing experience in NMR spectroscopy
• Familiarity with modern and advanced NMR methods beyond routine experiments
To be transparent with applicants about salary, and in compliance with various state pay disclosure statements, JEOL USA, Inc. publishes the following information which is current as of May 2026. Salary Base Minimum: $90,000 - Salary Base Maximum $100,000, plus up to 10% incentive. The base range above represents the low and high end of the JEOL salary range for this position. Actual salaries will vary and may be above or below the range based on several factors including, but not limited to location, experience, and performance.
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MS Applications Specialist
Peabody, MA
The MS Applications Scientist provides advanced scientific and technical support for JEOL Mass Spectrometry systems, working closely with customers as well as internal Sales, Marketing, Service, and R&D teams. This role combines hands-on MS expertise with customer-facing activities, technical training, and product advocacy, contributing directly to customer success and continuous improvement of JEOL MS products.
Key Responsibilities
• Provide high-level technical and scientific support to JEOL MS customers before and after system installation
• Implement, demonstrate, and optimize MS experiments and methodologies for customer applications
• Conduct customer training sessions on JEOL MS hardware, software, and modern techniques
• Support Sales and Marketing through technical consultations, pre-sales demonstrations, and application discussions
• Advise customers and internal teams on experimental design, feasibility, and best practices for Mass Spectroscopy
• Attend scientific conferences, workshops, and user meetings to stay current with modern methods and application trends
• Promote the JEOL MS product line through technical presentations, application notes, and customer interactions
• Serve as a technical liaison between customers and JEOL R&D, providing structured feedback for product and software improvement
Qualifications
• Strong interpersonal and communication skills, with the ability to work effectively with customers and cross-functional teams
• Hands-on proficiency with Mass Spectrometry operation and maintenance, Gas Chromatography, Direct Analysis in Real Time
• Master’s degree (MS) in Chemistry, Biochemistry, Physics, or a related scientific field
• Independent and self-motivated, with the ability to manage multiple technical tasks and customer engagements
• Prior industrial, applications, or customer-facing experience in MS spectroscopy
• Familiarity with modern and advanced MS methods beyond routine experiments
JEOL USA, Inc. is an Equal Opportunity Employer. Applications from veterans and individuals with disabilities are strongly encouraged.
To be transparent with applicants about salary, and in compliance with various state pay disclosure statements, JEOL USA, Inc. publishes the following information which is current as of June 2026. Salary Base Minimum: $90,000 - Salary Base Maximum $100,000, plus up to 10% incentive. The base range above represents the low and high end of the JEOL salary range for this position. Actual salaries will vary and may be above or below the range based on several factors including, but not limited to location, experience, and performance. In addition, JEOL provides a variety of benefits to eligible employees including health and dental insurance coverage, life and disability insurance, a 401K plan with company match and contribution, tuition reimbursement, paid holidays, paid sick time, and paid vacation.
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Field Service Engineers
Newark, NJ ~ Houston, TX ~ Phoenix, AZ
Field Service Technicians are responsible for routine service, installation, and maintenance of JEOL products such as Electron Microscopes, Scanning Probe Microscopes, Ion Beam Microscopes and Electron Beam lithography instrumentation. You will represent JEOL at customer locations and works primarily with scientists and related personnel to diagnose and repair products within the assigned service territory.
Essential Functions:
Independently diagnose and repair electron microscopes within the territory
Systematically analyze the source of problems affecting customer’s instrumentation
Resolve problems with affected instrument, or prepare a report of findings and recommendations
Communicate with clients, vendors, supervisors to ensure customer satisfaction
Qualifications:
Requirements
Associate’s degree in an appropriate area of engineering and/or science, plus a minimum of 6 months related experience
Solid electromechanical understanding and troubleshooting experience
Knowledge of and ability to apply analog and digital electronics
A valid license, passport, and up to 30% overnight travel is anticipated
Excellent customer service skills
JEOL USA, Inc. is an Equal Opportunity Employer. Applications from veterans and individuals with disabilities are strongly encouraged. In order to be transparent with applicants about salary and in compliance with various state pay disclosure statements, publishes the following information which is current as of May 2026.
Salary Minimum: $60,000 - Salary Maximum $70,000
The base range above represents the low and high end of the JEOL salary range for this position. Actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance.
Apply Here
Field Service Engineer - NMR Products
Peabody, MA
You will use your NMR knowledge and experience to install new or modified equipment at customer's facility, provide preventative maintenance, troubleshooting, and repair of NMR (nuclear magnetic resonance) instruments. This involves determining the source of instrumentation problem, repair, recommend replacement, or other corrective action to District Manager. Other responsibilities include troubleshooting and repairing equipment and providing excellent customer service to our clients
Field Service Requirements
-A minimum of an AS degree in an appropriate area of electronics, engineering or science; plus two or more years’ experience with NMR, analytical instrumentation, RF electronics or an equivalent combination of education and electro-mechanical experience
-Knowledge and ability to apply principles of RF electronics
-An understanding of troubleshooting techniques and approaches, ability to analyze, evaluate, and assess complex and interactive mechanical components
-Knowledge and experience with NMR and analytical chemistry preferred
-Requires a valid driver’s license, passport, and up to 50% overnight travel
In order to be transparent with applicants about salary and in compliance with various state pay disclosure statements, JEOL publishes the following information which is current as of June, 2026. Salary Minimum: $60,000 - Salary Maximum $70,000
The base range above represents the low and high end of the JEOL salary range for this position. Actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance.
Apply Here
Sales Manager - Analytical Instruments
Remote based in Southeast (RDU/ATL)
You will be based in the Southeast and have responsibility for the sales of NMR, Mass Spec, and ESRs within a territory encompassing VA, NC, SC, TN, GA, MI, AL, LA, FL, AR, OK. If you thrive in a fast-paced environment and are passionate about building lasting customer partnerships, this opportunity is for you! You will travel to call on existing and potential customers and use your knowledge of scientific instrument sales to generate leads and develop new opportunities for growth in the region of the United States. JEOL hires self-motivated professionals with scientific industry experience and gives them the tools to succeed.
Key Responsibilities
•Promote new and analytical instrument products to customers to achieve sales goals
•Contribute to a positive work environment and promote the values and mission of JEOL and its product lines
•Solicit orders, quote prices and credit terms, and prepare sales contracts
•Build lasting relationships with customers to focus on long-term growth
•Interact with existing and prospective customers to demonstrate products and explain features
•Monitor market conditions, competitor products, and industry activity to keep informed about new products/ information of interest to customers to incorporate data into the business plan
•Follow up with customers to resolve problems and inform manager of customer concerns or potential issues
•Maintain customer information in Salesforce database and ensure accurate reporting, records, and files for proper management of territory
Qualifications
•Bachelor’s degree in Science/Engineering or related field, plus 5+ years related sales’ experience preferably with analytical instruments; or equivalent combination of education and experience
•Must be goal oriented, self-motivated, have excellent organizational skills with a successful sales track record
•Computer proficiency in Microsoft Office, CRM systems, and expense reporting systems
•Ability to generate leads using LinkedIn and social media
•Strong interpersonal, oral and written communication, and presentation skills
•Willingness to travel extensively throughout the territory
JEOL USA, Inc. is an Equal Opportunity Employer. Applications from veterans and individuals with disabilities are strongly encouraged. To be transparent with applicants about salary and in compliance with various state pay disclosure statements, JEOL publishes the following information which is current as of May, 2026. Base Salary Minimum: $79,000 - Base Salary Maximum $103,000 plus commissions. Total compensation is estimated to be $120-150k range.
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